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We’re Expanding!
We've expanded to San Francisco to dazzle clients in the Bay Area.
Remote
Full-time
Account Manager
We’re looking for talented account managers with digital agency experience to join our client relations team!
The Role
We’re looking for talented account managers to join our client relations team!
Your role will break down into 3 core categories:
1. Lead Nurturing
You’ll be assigned leads as they come in through our site, and will actively reach out to them via phone & email to convert them to clients. This element of the role will involve creating proposals & contracts.
2. Client Relationship Management
You will be the point of contact for clients assigned to you and will need to be able to answer any questions they may have, and resolve any issues they’re facing.
3. Project Management
You will manage a variety of client projects using SCRUM methodology. As a part of this, you will be responsible for assigning work & tasks to other team members, setting up timelines & deadlines, making sure all deadlines are met, and ensuring that all work is up to our high standards.
Experience
2+ Years
Location
Remote
Employment Type
Full Time
About You
- 2+ years of account management experience, ideally at a digital agency
- High standards & meticulous attention-to-detail
- Outgoing, charismatic & approachable
- An independent person who will figure out how to do anything
- Hard-working, driven & determined
About Us
We’re Burst Digital, a fully remote digital agency specialising in web design, branding, marketing, social media & SEO. We have clients across the globe, including the likes of Vivienne Westwood, for whom we strive to provide outstanding service. We try to make the process fun for our clients, and always bring a smile to meetings!
Benefits
- 25+ holiday days per year
- Work from anywhere in the world
- Career progression opportunities
- Independent working
- Flexible hours